We’re Here to Help

Thank you for choosing Bacbaas. Whether you have a question about our products, need assistance with an existing order, want to know about delivery, or require after-sales support, our team is here to assist you.

You can contact us through the following official Bacbaas communication channels.

Customer Support

Phone: +880 1886-982135
Email: info@bacbaas.com
Website: bacbaas.com

For faster assistance regarding an existing order, please provide your Order ID and the phone number used to place the order when contacting our support team.

Our Warehouse & Operations

Our warehouse and operational activities, including product storage, inventory handling, order processing, product display, and logistics coordination, are managed from our Dhaka location.

Bacbaas / BagBoss
Shop #41, First Floor
Moulovibazar Trade Center
Chawkbazar, Dhaka-1100
Bangladesh

How Can We Help?

You can contact our team regarding:

  • Product information and availability
  • Order confirmation and order status
  • Delivery-related questions
  • Product replacement and return requests
  • Warranty and after-sales support
  • Bulk or wholesale inquiries
  • General questions about Bacbaas

Order & After-Sales Support

If you have already received your order and need assistance regarding a product, replacement, return, or warranty claim, please contact our customer support team with your Order ID and relevant details.

Eligibility for returns, replacements, and warranty services is subject to the applicable policies and conditions published on our website.

Business & Wholesale Inquiries

With experience in the bag wholesale industry through BagBoss, we also welcome relevant business and wholesale inquiries.

For wholesale or business-related communication, please contact us using our official phone number or email address.

Send Us a Message

You can also use the contact form below to send us a message. Please provide accurate contact information so our team can respond to your inquiry.

Bacbaas
Bags for Work, Travel and Everyday Life.

Send Us a Message

Have a question or need assistance? Fill out the form below and our team will get back to you.

Our Warehouse & Operations

Bacbaas / BagBoss
Shop #41, First Floor,
Moulovibazar Trade Center,
Chawkbazar, Dhaka-1100,
Bangladesh

View Location on Google Maps →